30-Day Return & Money-back Guarantee Policy
We have a 30-day return & money-back guarantee policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in resellable condition—this means it should be unopened, unused, with tags still attached, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

We do not charge a restocking fee, and all returns come with free return shipping.

You can always contact us for any return questions at info@herba-online.com

How to Initiate a Return

• Contact Us:
  Email us at  with your order number and the reason for the return.
• Return Authorization:
  Once your return is approved, you will receive a prepaid return shipping label and detailed instructions on how and where to send your item.
• 
  Package the Item:
  Securely pack the item in its original packaging, including any inserts or accessories.
•  
• Include Return Details:
  Please include your order number inside the package so we can match it with your return request.
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• Return Shipping:
• If the return is due to a defective, damaged, or incorrect item, we will provide a free prepaid return shipping label.
• If returning for other reasons (e.g. change of mind), return shipping is still free.
• However, Herbalyourlife is not responsible for lost or stolen return packages. We recommend using tracking and delivery confirmation.